Matt and Debbie Rappa of New Brighton, MN
Dear Tom:
We just wanted to express our appreciation for the recent remodeling of our kitchen this past summer. We entered
into this project not having completed a major remodeling job before and we really didn't know what to expect. We
were very impressed with how you worked with us in the initial planning stages; making sure you met our lifestyle
and needs. I never felt pressured from you regarding our various selections but let us make our decisions based
upon our needs and budget.
Even though we were without a functioning kitchen for a period of weeks the job progressed rapidly and progress was
always being made. I never felt that we had to wait because of a contractors schedule on your end. You were always
available to us and when we had problems you would stop by and discuss our concerns. We appreciated the personal
service that you provided us.
We were impressed with the contractors that worked our job. They were very personable and answered our many questions.
In addition, they cleaned up after they were through for the day and kept in touch with us regarding their schedules.
There was only on incident of miscommunication and that was immediately addressed. We appreciated the fact that they
were respectful of our property and that they worked around the comings and goings of our children throughout the project.
We would definitely recommend you to anyone who is considering a remodeling job and would consider you for a future
project in our own home!
Sincerely,
Matt and Debbie Rappa
New Brighton, MN
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